Admin Portal partial down

Incident Report for EngageOne™ Video

Resolved

This incident has been resolved.
Posted Mar 19, 2021 - 17:38 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 19, 2021 - 17:27 GMT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 19, 2021 - 15:33 GMT

Investigating

We are investigating a problem with projects on the admin portal. Currently, there is no possibility to open an existing project or edit.
Posted Mar 19, 2021 - 15:25 GMT
This incident affected: Management Portal (Director, Publishing system, User management, Deployment, Reporting).